Privacy Policy

Privacy Policy

This privacy policy explains how TSOMOKOS SA, with its registered office at 9 Karneadou St., Athens, Greece, (“TSOMOKOS”, “we”, “us” and “our”) processes personal data.

We strive for transparency and trust when it comes to protecting your privacy, and aim to clearly explain how we collect and process your information. It is of utmost importance to us that you should enjoy using our products, services and website(s) without compromising your privacy in any way.

We only collect, use, and process your personal information in accordance with actual data protection legislation. This includes but is not limited to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and applicable national data protection legislation.

Your personal data is usually obtained directly from you, in which case, you provide your personal data on a voluntary basis. Specific cases of non-disclosure of personal data may affect the ability of TSOMOKOS to properly provide services, and/or perform contractual obligations.

TSOMOKOS acts on behalf of its subscribers and other clients in the capacity of a data controller.


TSOMOKOS processes your personal data as needed for the following purposes:

(i) Provision of services – this includes the delivery of digital content (legal basis: processing necessary for contractual performance or for the implementation of measures taken before a contract is concluded)

(ii) Processing payments – this includes the maintenance of payments, together with payment processors (legal basis: processing necessary for contractual performance)

(iii) Marketing activities – this includes the delivery of personalized content, targeting of advertising or the sending of newsletters (legal basis: legitimate interest)

(iv) Determination and enforcement of TSOMOKOS‘s legal claims (legal basis: legitimate interest)

(v) Compliance with legislation

If necessary, TSOMOKOS will ask you for permission to process your personal data.


Using the services provided by TSOMOKOS, we may require the following data:

  • Name, surname, job title, company and industry
  • Address, telephone number, and email
  • Payment details (payment card information)
  • Your preferences and opinions on products and services
  • Your browsing activity on our websites.


All data that we receive is obtained directly or indirectly from you when you choose to use our services. This includes the following situations:

  • When you subscribe to our newsletter
  • When you pay for or use our services
  • When you register to our events
  • When you browse our website
  • When you share content from our website, or
  • When you interact with us via social media platforms


In order to provide you with the services you request, your personal data may be provided to the following third parties:

(i) Selected employees of TSOMOKOS

(ii) Service providers – those ensuring provision of the services provided by TSOMOKOS, in particular software services providers, marketing providers, customer service providers, and distributors of marketing and other materials such as newsletters, including employees of such entities

(iii) Tax advisors, professional advisers (e.g. auditors, lawyers), including employees of such entities

(iv) Entities providing payment services

(v) Social media providers – using the services of TSOMOKOS together with a social network may require TSOMOKOS to share your personal data with social media providers


We do not track or collect any sensitive information about you. This includes race, religion, ethnicity, and political opinion.


We keep your data for the period of time necessary to fulfill the purposes of processing as defined above. This data, however, will be erased once you stop interacting with TSOMOKOS (i.e. after delivery of a particular service), unless TSOMOKOS has a legitimate interest in keeping the personal data longer (i.e. to protect TSOMOKOS’s legal claims). This would be the case if TSOMOKOS had a legal obligation to keep your data for a longer period of time (for example, based on applicable accounting rules), or in cases where applicable law obliges us to keep such records for a longer period.


We store electronic, and in some cases physical copies, of your personal data. In accordance with best practices, we maintain security safeguards that protect your data. We strictly limit who is allowed to access the information and keep this number to a minimum. In addition, we maintain physical and cyber safeguards, server protection devices, and software to minimize possible loss, misuse, or alteration of your data.

Your personal data may be stored and processed in countries where TSOMOKOS carries out business or where its service providers are located. These countries may apply different privacy rules than the European Union, or the European Economic Area (EEA). DEF has put in place appropriate contractual and other measures to protect your personal data when personal data is transferred to related parties and/or third parties located in other countries.

In the case of cross-border transmission of data from the EEA to countries where the European Commission recognizes an insufficient level of protection of personal data, the controller ensures that those data recipients are bound by EU standard contractual clauses to protect your personal data.


Regarding your data, you have the following rights:

(i) To request access in order to correct or delete your personal data, as well as to restrict its processing; however, your right to delete or restrict processing is applicable only if TSOMOKOS is not required to process it on another legal basis (i.e. compliance with a legal obligation)

(ii) To object to the processing of your personal data processed with a legitimate interest, as well as against processing for marketing purposes

If you wish to exercise your rights above or have any questions regarding the processing of your personal data, please contact the administrator by email at:

The information that TSOMOKOS is required to provide to you regarding the processing of your personal data may change over time and/or become outdated. For this reason, TSOMOKOS reserves the right to modify and change these conditions at any time. These changes will be reflected in this statement, and therefore, should be checked regularly for any updates and/or amendments of this policy.


When you visit our website, we may store information on your computer in the form of cookies. A “cookie” is a small piece of data stored on the user’s computer by the web browser while browsing a website. The browser then presents this information to the web server, allowing for us to automatically identify you the next time you wish to visit our site. Please be informed that the cookies only save the Internet protocol address and do not contain any of your personal details.

Cookies are used to custom-tailor, and therefore improve your user experience.

If you do not want wish for the use of cookies, you can also decline by changing the settings in your browser to “refuse cookies”.

It should be noted, however, that by refusing the use of cookies, the experience may not be as user friendly and restrictions may be applied to various areas of our site.


TSOMOKOS does not knowingly seek or collect personal data from children below the age of 18.

If we detect that a child has provided us with personal information of any sort, we will proceed with discarding that child’s personal data from our records as soon as possible.


TSOMOKOS is the data controller for personal data we collect through the means stated in this Privacy Policy. Our full contact details may be found below.


9 Karneadou Street

GR 10675 Athens


Phone: +30 210 72 89 000